Thank you for choosing our customized pet collars! We take great pride in creating unique, high-quality products tailored specifically to your pet’s needs. As each collar is made to order with personal customizations, we unfortunately cannot accept returns or exchanges once the order is placed.

By placing an order, you acknowledge and agree to the following:

• No Returns or Exchanges: Due to the personalized nature of the product, all sales are final.
• Order Accuracy: Please double-check the custom details (such as name, size, color, and other preferences) before submitting your order. Once the collar is crafted and shipped, we are unable to modify it.
• Defects or Errors: If there is an error on our part (e.g., a mistake in the name or size/color), please contact us immediately upon receiving your order, and we will work to resolve the issue as quickly as possible.

We appreciate your understanding and look forward to creating a beautiful collar for your beloved pet!

STILL HAVE QUESTIONS?
Read our FAQ or email us at info@fetchessentials.com